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Max go and showtime anytime....can't log in
Jaydub132
Newbie
‎05-21-2013 03:56 AM
Each time I try on the app I get "must sign up for this channel" even though I have the channels through my ultimate hd fits package. Any help anyone?
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Re: Max go and showtime anytime....can't log in
tns2
Community Leader
Community Leader
‎05-21-2013 04:18 AM

I found I needed to allow third party cookie sharing and keeping files after closing the browser (even though I never closed browser).  Flash apparently honors this now and clears out the authorization it getsafter checking Verizon and so the authorization info keeps getting deleted before Max Go, Showtime anytime, etc, get to see the info.

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Re: Max go and showtime anytime....can't log in
Jaydub132
Newbie
‎05-21-2013 12:07 PM

Thanks - I tried clearing out cookies, always accepting cookies from third party sites and still didn't work.  Appreciate the help.

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Re: Max go and showtime anytime....can't log in
PJL
Master - Level 3
‎05-21-2013 02:07 PM

There was an authentication system outage over thge weekend that appears resolved.  it is now working for me.

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Re: Max go and showtime anytime....can't log in
mjp3md1
Enthusiast - Level 3
‎05-24-2013 01:22 PM

Still not working for me. Been dealing with customer service for 18 hours on it. Do you know what they did to fix yours?

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Re: Max go and showtime anytime....can't log in
bob11758
Newbie
‎06-02-2013 08:21 PM

Has anyone resolved this problem yet? I have the same trouble with both HBO GO and MAX GO...

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