Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Max go and showtime anytime....can't log in

Reply
Contributor
Contributor
Posts: 2
Registered: ‎05-21-2013

Max go and showtime anytime....can't log in

Message 1 of 6
(1,818 Views)
Each time I try on the app I get "must sign up for this channel" even though I have the channels through my ultimate hd fits package. Any help anyone?
5 REPLIES 5
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Max go and showtime anytime....can't log in

Message 2 of 6
(1,813 Views)

I found I needed to allow third party cookie sharing and keeping files after closing the browser (even though I never closed browser).  Flash apparently honors this now and clears out the authorization it getsafter checking Verizon and so the authorization info keeps getting deleted before Max Go, Showtime anytime, etc, get to see the info.

Contributor
Contributor
Posts: 2
Registered: ‎05-21-2013

Re: Max go and showtime anytime....can't log in

Message 3 of 6
(1,773 Views)

Thanks - I tried clearing out cookies, always accepting cookies from third party sites and still didn't work.  Appreciate the help.

Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Max go and showtime anytime....can't log in

Message 4 of 6
(1,759 Views)

There was an authentication system outage over thge weekend that appears resolved.  it is now working for me.

Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎05-23-2013

Re: Max go and showtime anytime....can't log in

Message 5 of 6
(1,714 Views)

Still not working for me. Been dealing with customer service for 18 hours on it. Do you know what they did to fix yours?

Contributor
Contributor
Posts: 2
Registered: ‎02-20-2012

Re: Max go and showtime anytime....can't log in

Message 6 of 6
(1,601 Views)

Has anyone resolved this problem yet? I have the same trouble with both HBO GO and MAX GO...

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.