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Media Center DVR problem

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Contributor
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Posts: 4
Registered: ‎12-17-2008

Media Center DVR problem

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Had Fios TV installed Nov 20, last Friday turned on tv to watch show. No signal.

Use hdmi cable from receiver to a/v receiver then hdmi to tv.

No problem until last Friday.Called tech support. was told problem was hdmi cable.

Replaced with component cable, worked fine. Told them I wanted replacement

receiver, which I received overnight. Replaced on Saturday but now the Fios TV

Central web connection won't acknowledge new receiver. Thereby I cannot use

computer to set-up my DVR. Verizon tech support has been trying to correct this

problem since Sat. Today it's Wednesday.

When I log into web I still see the old rec

eiver but with no data available. Anybody out there have any suggestions?

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Contributor
Contributor
Posts: 4
Registered: ‎12-17-2008

Re: Media Center DVR problem

Message 2 of 2
(3,051 Views)

Just an update to my above mentioned problem.

Have spent hours over the past week trying to resolve this problem

with Verizon tech people.

Still have the same condition. I'm about ready to go back to Directtv.

Verizon doesn't have their act together yet.

Everytime I call Verizon tech they assure me the problem will be

corrected within 24hrs and sometimes 48hrs. I'm tired waiting.

 

Just thought the forum might be interested.

View solution in original post

1 REPLY 1
Highlighted
Contributor
Contributor
Posts: 4
Registered: ‎12-17-2008

Re: Media Center DVR problem

Message 2 of 2
(3,052 Views)

Just an update to my above mentioned problem.

Have spent hours over the past week trying to resolve this problem

with Verizon tech people.

Still have the same condition. I'm about ready to go back to Directtv.

Verizon doesn't have their act together yet.

Everytime I call Verizon tech they assure me the problem will be

corrected within 24hrs and sometimes 48hrs. I'm tired waiting.

 

Just thought the forum might be interested.

View solution in original post

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