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Media Manager for Mac Crashes
safllc
Newbie
‎12-09-2009 08:21 PM

For the past few days, each time I attempt to open Media Manager for Mac it crashes and sends a detailed message to Apple. I've uninstalled and reinstalled but it doesn't help.

Until this week, MM crashed only when I opened iTunes.

Can anyone help? I'm using Mac OS 10.6.2.

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Re: Media Manager for Mac Crashes
gerdia
Enthusiast - Level 1
‎12-15-2009 07:11 PM

I'm having the same issues but my crashes when it trys to load iPhoto. iTunes seems to work fine.  this wasn't always the case,

it worked great when first installed.  I'm wondering if a Mac update screwed things up.

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Re: Media Manager for Mac Crashes
JoeDes
Enthusiast - Level 2
‎12-16-2009 06:21 AM

Same issue here.  I installed it and when I try to launch it, it immediately crashes and asks to send a report to Apple or re-launch.  Re-launching just has it crash again and again.

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Re: Media Manager for Mac Crashes
keithtarr
Enthusiast - Level 1
‎12-17-2009 10:28 AM

I have the same problem. Media manager worked fine and then it crashed everytime I tried to bring it up. It may have something to to with the latest update to Snow Leopard.

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Re: Media Manager for Mac Crashes
tomping90
Enthusiast - Level 1
‎01-02-2010 10:36 PM

be patient with me guys but i figured it out.i once had media manager with no problem.now it crashes.the current media manager is good for os10.4-10.5.7. i recently got snow leopard which is os10.6.2. i think we need an update from verizon.i've only had a computer for 3 years.i don't know all the high tech terminology but i think i'm right.if so please let me know.i'm fairly confident that this is the answer.

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Re: Media Manager for Mac Crashes
psumatt1
Contributor - Level 2
‎01-04-2010 03:59 AM

Which version of MM are you all using?

The latest is 9.1.41 - which I Have been using flawlessly on my iMac (w/ Snow Leopard). 

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Re: Media Manager for Mac Crashes
tomping90
Enthusiast - Level 1
‎01-04-2010 04:11 AM

i'm getting the media manager 9.1.26 version.i live on staten island.it could be a geographic thing.perhaps my area hasn't gotten it yet.thank you for the information.i can't seem to get verizon to respond to me.

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Re: Media Manager for Mac Crashes
barkley
Newbie
‎01-06-2010 07:32 AM

I am in the same boat. MM used to work and now is crashing continuously. Looks like I only have access to 9.1.26, where did you get the newer release from? Is it hosted anywhere? Very frustrating as I use MM almost every day and now I am sitting in limbo waiting for an update from Verizon.

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Re: Media Manager for Mac Crashes
ktarr001
Newbie
‎01-06-2010 11:18 AM

I called FIOS support regarding MM 9.1.41 and they were going research it. I cannot find any reference to 9.1.41 anywhere. No response thus far.

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Re: Media Manager for Mac Crashes
safllc2
Enthusiast - Level 1
‎01-06-2010 01:22 PM

I wrote the original post (safllc). There is a beta version of MM which I am now using that works like charm. I received a copy as a beta tester for Verizon. I have no idea when the new MM will be in final release.

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