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Mobile DVR Manager Issue

Mobile DVR Manager Issue

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Contributor JGURUMAN
Contributor
Posts: 1
Registered: ‎05-12-2011
Message 1 of 3
(437 Views)

I downloaded the DVR manager on my mobile Android device.  I found the remote access on the DVR I have and it states that it is "awaiting authentication."  I input my cell number into the appropriate field but have received nothing.   On the application for my phone, it tells me no set top boxes found. 

 

What else can I try to get this setup to work?

 

 

Thanks!

2 REPLIES 2
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 2 of 3
(422 Views)

We need to see if the box is associated with the online account. I have sent you a private message on this matter.

Anthony_VZ

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Copper Contributor stevel361
Copper Contributor
Posts: 6
Registered: ‎05-15-2009
Message 3 of 3
(390 Views)
I have the same issue on iPad and android. This is my second Dvr so I am sure it is not the Dvr. Could it be the modem
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