02-22-2010 08:13 AM - edited 02-22-2010 08:16 AM
So I attempted to set my EnV touch up to be able to program my DVR, just like the commercials, the website and their salepeople said I could.
After about 20 minutes of failure, I called FiOS for help. But they couldn't help. You wanna know why?
Because there are ONLY 4 PHONES THAT MOBILE DVR WORKS ON, AND VERIZON WIRELESS DOESN'T SELL THEM ANY MORE.
That's right. When I called I was informed that Mobile DVR would only work on a Voyager, EnV2, Chocolate or Storm. The immensely large VZW store near my house informed me that none of those phones are available any more. They have been replaced by the EnV Touch, EnV3, Chocolate 2 and Storm 2, respectively.
You know what the genius who took my call told me to do? By a used Voyager to replace my Env Touch. That's right. FiOS wants me to step back in time to an inferior phone so that I can use the Mobile DVR control.
I am starting a group dedicated to pressuring Verizon into providing the service they said they do. Join me. A class action lawsuit is not out of the question....
02-22-2010 08:41 AM
Not sure if this is what you are referring to, but it says:
02-22-2010 09:04 AM - edited 02-22-2010 09:07 AM
Better. But still, two whole phones? Hardly up to claims on the FiOS commercials of "Program your DVR from your phone."
Really? My phone? Sorry but my phone is not included. And neither are more than 90% of Verizon customers...
02-22-2010 10:30 AM - edited 02-22-2010 10:32 AM
Per Verizon's official site..
it will work on the following phones if you download the app.
Supported Phones: LG EnV2 (vx9100), LG Chocolate 2 (vx8550), & LG Voyager (vx10000)
Supported Phones: 8300, 8310, 8320, 8330, 8330m, 8350i, 8800, 8820, 8830, 9500, 9520, 9530, 9550, and 9630
02-22-2010 10:37 AM
And now even more info.
Now you can manage your DVR recordings using any wireless phone that has Internet access.
Simply access the link http://m.verizon.com/tv from your wireless phone to register and begin scheduling your recordings.
You can access the mobile web application using the same login credentials that you use on the PC Web site.
02-22-2010 03:22 PM
I'll also add that it appears Verizon is really trying to expand mobile app access. When I first signed on for FiOS in December, mobile app access was supposedly restricted to Verizon-only phones, and I was unable to download the app for my non-Verizon phone.
Now BlackBerry App World has Remote DVR available for all users, and I've been happily using it for the past three weeks!
02-23-2010 06:40 PM
I'm using a Motorola DROID and works great. Wish I could control both of my STBs, but for now only 1 per phone.
02-23-2010 08:41 PM
Any tips on getting it working on the Droid?
I posted another thread (since this one seemed a little wacky) because I could not make it work at all: http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/FIOS-Mobile-Remote/td-p/163054