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I'm trying to connect a new TV to my 6100 modem. The ethernet light does not illuminate when the cable is plugged in. I believe the LAN is set up properly. Any suggestions?
Simple tests to start with.
1. make sure that the ethernet is connected to a lan port, not the wan. ( I know simple, but sometimes the simple things are what get us the most)
2. Take the ethernet cable and perform a loop test. Plug both ends of the ethernet into two lan ports. IE one end into port 1 and the other into Port 2. Do both lan lights light up?
3. If the answer was yes in the previous question. Then connect a computer (laptop) if possible using that cable and router port. Can it get to the internet?
6100 modem? does that have a DSL light indicator on it? I Don't believe you can use that with the FiOS and the ethernet port on the back of the cable box is deactivated. soooo.....