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Movies Freezing

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phillips1999
Contributor
Contributor
Posts: 2
Registered: ‎01-01-2015

Movies Freezing

Message 1 of 3
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when I rent movies or watch recorded movies they both will "freeze" very often.  Most times they will start back up but periodically I have to restart.  I have reset my set top box and also rebooted my router.  It only happens on one of my set top boxes.

2 REPLIES 2
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,970
Registered: ‎11-04-2008

Re: Movies Freezing

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(644 Views)

Check the connections to that STB. COuld be low signal. Especially if you have the issue with recorded content as well.

What model STB do you have?


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phillips1999
Contributor
Contributor
Posts: 2
Registered: ‎01-01-2015

Re: Movies Freezing

Message 3 of 3
(609 Views)

I have a QIP7100 STB.  I checked the connections and all seems good.  I also looked at my signal strength and it was good as well.

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