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Moving recorded programs to new DVR

Moving recorded programs to new DVR

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Contributor
Contributor
Posts: 1
Registered: ‎09-04-2009
Message 1 of 2
(4,131 Views)

We are planning to upgrade from HD DVR to Home Media DVR.  Is there a way to transfer recorded shows from the old DVR to either a computer or the new DVR?

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Bronze Contributor II
Bronze Contributor II
Posts: 186
Registered: ‎09-09-2008
Message 2 of 2
(4,109 Views)

You don't change the box.  All FiOS DVRs are CAPABLE of the Multi-room feature.  It is merely NOT ACTIVATED unless you have ordered the service.  Tech Support merely activates the Multi-Room feature on your existing box.  So you should not lose any recordings.

 

I just did the reverse, and the CS reps kept insisting that they need to send me a NON-Multi-Room box and I would need to return my Multi-Room box, but after some persistence, I finally got transferred to a guy who knew what he was talking about and simply de-activated the MR features.

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