Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Multi Room DVR - Out of Service

Reply
Contributor
Contributor
Posts: 1
Registered: ‎03-26-2012

Multi Room DVR - Out of Service

Message 1 of 2
(361 Views)

After losing my TV service on Friday morning, I finally got all channels back this morning.  Now, the living room DVR is out of service.  I waited on hold for 60 minutes with FIOS TV support for a technician to answer the call; never happened.  I also tried resetting the box and using the on-line repair "tools" to no avail.  Hopefully, those monitoring this site will contact ME to fix the problem.  This is nothing short of reprehensible "customer service".     

1 REPLY 1
Contributor
Contributor
Posts: 2
Registered: ‎04-07-2012

Re: Multi Room DVR - Out of Service

Message 2 of 2
(310 Views)

I'm guessing you got this fixed by now, but just in case.  There is a DVR refresh button under the menu.  Sometimes when my MRDVR will not communicate with the other boxes, if you do this it corrects the problem.  Good luck.  I can surely understand your frustration, I too have been there.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.