Multi Room DVR Problem
Rick5472
Contributor - Level 2
Lately when trying to watch a recorded program on a TV in another room I have been receiving messages like can't find the host or hub and then it says only 1 HD program can be played back at a time.  When I hit the ok button it takes me back to the beginning of the show.  I am not recording or watching other shows on my DVR or viewing any shows on any additional sets.  This is frustrating as I have to fast forward the show to get back to the spot where it hung up at.  It doesn't even give me the option to resume play.  Has anyone else been experiencing these problems?
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Re: Multi Room DVR Problem
theophilus
Newbie

I have the same problem.  Sometimes when the popup box comes and tells me that the hub cannot be found, if I quickly push the stop button, it'll save my place.  Once connection with the hub is lost, you have to cycle the power on the settop box to allow it to connect again (since the hub thinks it's still streaming).  This resets the connection.  But yes, a HUGE PAIN IN THE BUTT that you lose your place and have to fast forward from the beginning.  On long football games, I stop and resume every now and again in the hopes it won't disconnect.  Fast forwarding through 2 hours takes a LONG time.  Here's hoping Verizon gets that fixed in a firmware upgrade or something, because it's a definite frustration.

Post back if you figure it out or get Verizon to help you with it!  At least now you know there are others with the same frustrations.

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Re: Multi Room DVR Problem
Bigtracks
Enthusiast - Level 3
I have been having this problem, too.  The odd thing is the program continues playing behind the message that the connection to the hub has been lost.  If the connection is truly lost, how does the recording continue to play?
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Re: Multi Room DVR Problem
TimSykes
Specialist - Level 2
This is a issue everyone runs into that is streaming HD content to another STB in their house. Verizon knows of this and it should be in the software patch of 1.7 due out later this month. 
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