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I just had FIOS TV installed last week and prior to signing up was told that I would be able to access recordings on all my TVs from the Multi Room DVR. I have a 6416 MRDVR on my main tv and three 6200 HD receivers and two 2500 SD receivers on additional tvs. I can access the MR DVR recordings on the tvs connected to the 2500 receivers but when I try to access the MR DVR on the 6200 HD receivers I get a message saying that the DVR is not authorized on that set top box. I called TECH support and was informed that it is not possible to access MR DVR on HD Receivers. I have read other threads with people saying they can access MR DVR on their HD recevers. Did I get the wrong equipment at installation or what is the real story with FIOS TV and MR DVR. At this point I am very confused.
Phil Das
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under menu go to help then diagnostics and run that tell me what you have on all 3 HD boxes
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Thanks for: responding: Here is what I have on each HD box under self diagnostics:
1) RF Connection OOB S/N Ratio: 25 DB
Cable Connectivity : Successful
NETWORK Connection LAN: 192.168.1.101
WAN: 173.51.176.66
Gateway: Successful(192.168.1.1
DNS: Failed
EPG Server: Successful
Widget Server: Successful
Fios On The Go: Not Applicable
2) RF Connection OOB S/N Ratio: 19 DB
Cable Connectivity: Successful
NETWORK Connection LAN: 192.168.1.104
WAN: 173.51.176.66
Gateway Successful (192.168.1.1)
DNS: Failed
EPG Server: Successful
Widget Server : Successful
Fios On The Go : NotApllicable
3) 3rd receiver same results as above With LAN 192.168.100 and OOB S/N Ratio 26DB