I recently renewed ny FIOS contract. I had 2 DVRs (Basement and LIving Room) and one set top box (STB) in bedroom. When my new contract was initialized I can now watch TV and record on Basement DVR like under old contract. I can only watch TV on Living Room DVR (it acts like a STB only). I cannot record on the Living Room DVR (it is not recognized) and I lost all the recorded programs on the Living Room DVR. What happened?
What model STBs do you have?
If you log in to your account, do you see MultiRoom DVR as a subscribed option?