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Multi-room DVR Service gone.

Multi-room DVR Service gone.

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Contributor kainr
Contributor
Posts: 1
Registered: ‎04-07-2019
Message 1 of 2
(290 Views)

I recently renewed ny FIOS contract. I had 2 DVRs (Basement and LIving Room) and one set top box (STB) in bedroom. When my new contract was initialized I can now watch TV and record on Basement DVR like under old contract. I can only watch TV on Living Room DVR (it acts like a STB only). I cannot record on the Living Room DVR (it is not recognized) and I lost all the recorded programs on the Living Room DVR. What happened?  

1 REPLY 1
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,582
Registered: ‎11-04-2008
Message 2 of 2
(226 Views)

What model STBs do you have?

If you log in to your account, do you see MultiRoom DVR as a subscribed option?


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