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Multi-room DVR playback issues
Paul032
Newbie
‎03-01-2018 02:24 PM

My problem concerns playback of recordings longer than 2 hours. I have two Verizon DVRs. Each plays back correctly in its own location. But when playing back to the remote TV, each cuts off at the 2-hour mark. I'd like to know what is causing this behavior and how to fix it.

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Re: Multi-room DVR playback issues
CRobGauth
Community Leader
Community Leader
‎03-01-2018 05:59 PM

IPC must be set to auto power off at 2 hours.

Check Menu Settings System Media Client Auto Power off.

You can set it to disable. But doing so may limit number of tuners available for recording.

You can increase to 4 hours. Or do anything on remote during playback to interact with STB.

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Re: Multi-room DVR playback issues
Paul032
Newbie
‎03-09-2018 05:49 AM

Thanks for responding. I can get into "System," but there is no option to go to "Media Client," and I haven't been able to find it anywhere else. Any other suggestions?

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Re: Multi-room DVR playback issues
Paul032
Newbie
‎03-09-2018 11:53 AM

Apparently this fix works for Quantum STBs, not the  Cisco CHS 435 HD STB. According to Chat tech SivaLatha, the Cisco box can't play back anything longer than 2 hours to a remote TV. However, if I fast-forward to the 2-hour point and resume playback, the rtecording always continues to the end. Does this make sense?

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Re: Multi-room DVR playback issues
CRobGauth
Community Leader
Community Leader
‎03-09-2018 02:14 PM

Look through the settings for something called sleep timer

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