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Multi-room DVR playback issues

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Paul03
Contributor
Contributor
Posts: 3
Registered: ‎03-01-2018

Multi-room DVR playback issues

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My problem concerns playback of recordings longer than 2 hours. I have two Verizon DVRs. Each plays back correctly in its own location. But when playing back to the remote TV, each cuts off at the 2-hour mark. I'd like to know what is causing this behavior and how to fix it.

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,970
Registered: ‎11-04-2008

Re: Multi-room DVR playback issues

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IPC must be set to auto power off at 2 hours.

Check Menu Settings System Media Client Auto Power off.

You can set it to disable. But doing so may limit number of tuners available for recording.

You can increase to 4 hours. Or do anything on remote during playback to interact with STB.


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Paul03
Contributor
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Posts: 3
Registered: ‎03-01-2018

Re: Multi-room DVR playback issues

Message 3 of 5
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Thanks for responding. I can get into "System," but there is no option to go to "Media Client," and I haven't been able to find it anywhere else. Any other suggestions?

Paul03
Contributor
Contributor
Posts: 3
Registered: ‎03-01-2018

Re: Multi-room DVR playback issues

Message 4 of 5
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Apparently this fix works for Quantum STBs, not the  Cisco CHS 435 HD STB. According to Chat tech SivaLatha, the Cisco box can't play back anything longer than 2 hours to a remote TV. However, if I fast-forward to the 2-hour point and resume playback, the rtecording always continues to the end. Does this make sense?

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,970
Registered: ‎11-04-2008

Re: Multi-room DVR playback issues

Message 5 of 5
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Look through the settings for something called sleep timer


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