12-17-2008 01:42 PM
If anyone needs help with this please feel free to pm me and techman your personal info and a description of the problem so we can keep track of it. Even though we post here for you guys we do have other job responsibilities that we can't neglect so we're not on here 24/7. Personally my shift is 9am-8pm tues-sat and i check back here every hour or so to check my messages and any new posts.
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12-22-2008 02:56 PM
same issue here
"Your STB record cannot be found." from My Verizon
from FIOS TV central I get
"You need to be a FiOS TV subscriber to access this site. "
called tech support multiple times but no luck as they have no clue what problem is.
I used to just have fios service and only recently added TV service so not sure it's related.
Also have a non-standard Admin user PW on the VZ provided router.Possible that is the cause?