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Multiple FIOS Channels Tiling/Pixellating

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scitechguy
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎12-05-2012

Re: Multiple FIOS Channels Tiling/Pixellating

Message 11 of 12
(155 Views)

Still trying to get this issue resolved.  FIOS app, or by web, nothing has worked.  Now on the phone with Verizon support, and have been listening to music for 45 minutes.  I have now add channels 408, 410, 424, 426, 428, 429, 430 to the pixellation problem that I previously thought only affected those associated with QAM 114.  

 

Funny thing is they expect my monthly bill of >$200 to be paid in a timely fashion.  Anyone have the number for the FTC or FCC?

clem53
MVP MVP
MVP
Posts: 1,563
Registered: ‎12-06-2010

Re: Multiple FIOS Channels Tiling/Pixellating

Message 12 of 12
(91 Views)

@scitechguy wrote:

Still trying to get this issue resolved.  FIOS app, or by web, nothing has worked.  Now on the phone with Verizon support, and have been listening to music for 45 minutes.  I have now add channels 408, 410, 424, 426, 428, 429, 430 to the pixellation problem that I previously thought only affected those associated with QAM 114.  

 

Funny thing is they expect my monthly bill of >$200 to be paid in a timely fashion.  Anyone have the number for the FTC or FCC?


I'd try to get a replacement box. Also replace the splitter.

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