When the screen come up, does it have a disable option in the lower right corner?
Does it come up if you turn the STB off and then back on?
What model STB do you have?
I have Quantum and it doesn;t show up for me.
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I have the QIP7232 P2 settop box with release 1.9.7. The screen does not come up when I turn on the settop box, that is a different feature called the "FIOS TV Home Screen". There is no disable button on the My FIOS TV screen. I'm guessing I cannot get rid of it, pretty annoying.