An Accepted Solution is available for this post.
'My Set-top Box' Not showing in online account management
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Just got FiOS installed on Friday, however when I go online to manage my account, and click on the "My Set-top Box" link, none of my boxes are shown. I've reset my router, to see if this will remedy the problem, but to no luck.
Any ideas?
2 Replies
An Accepted Solution is available for this post.
Re: 'My Set-top Box' Not showing in online account management
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yeah give it a week or so. It needs time to build it into the online database. Its not instant.
An Accepted Solution is available for this post.
Re: 'My Set-top Box' Not showing in online account management
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mine showed up about 2 days after installation.
Not sure if it's just took time or if ti's because i spent an hour on the phone with tech support trying to figure it out and they finally escalated it.