Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

My TV

Reply
APC459
Contributor
Contributor
Posts: 1
Registered: ‎04-09-2015

My TV

Message 1 of 3
(1,014 Views)

For some reason over the last two days my TV connectivity just cuts out.  At first I could resume by turning things on and off, It was showing a FIOS now screen and I could not move off that screen, but in the end today I have been left with a screen that just has HDMI and then goes blank.  Live chat didn't help so I tried calling.  They told me 12 minute wait- that was 45 minutes ago... 

 

I know this is not about theT.V but moe about the black box.  Any ideas?

 

2 REPLIES 2
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,990
Registered: ‎11-04-2008

Re: My TV

Message 2 of 3
(1,006 Views)

Couple of things to try:

Can you try anohter HDMI inout on your TV?

What about moving box to another tv?

Both of these would help to troubleshoot.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
jaums
Contributor
Contributor
Posts: 4
Registered: ‎04-10-2015

Re: My TV

Message 3 of 3
(969 Views)

Have you tried re-setting the set top box?  There are 2 types of resets available via "menu" from your FiOS remote.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title