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My TV

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APC459
Contributor
Contributor
Posts: 1
Registered: ‎04-09-2015

My TV

‎04-09-2015 07:02 PM

Message 1 of 3
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For some reason over the last two days my TV connectivity just cuts out.  At first I could resume by turning things on and off, It was showing a FIOS now screen and I could not move off that screen, but in the end today I have been left with a screen that just has HDMI and then goes blank.  Live chat didn't help so I tried calling.  They told me 12 minute wait- that was 45 minutes ago... 

 

I know this is not about theT.V but moe about the black box.  Any ideas?

 

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CRobGauth
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Posts: 7,990
Registered: ‎11-04-2008

Re: My TV

‎04-09-2015 07:51 PM

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(1,006 Views)

Couple of things to try:

Can you try anohter HDMI inout on your TV?

What about moving box to another tv?

Both of these would help to troubleshoot.


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jaums
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Posts: 4
Registered: ‎04-10-2015

Re: My TV

‎04-10-2015 08:18 AM

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(969 Views)

Have you tried re-setting the set top box?  There are 2 types of resets available via "menu" from your FiOS remote.

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