Media guide no longer displays in HD mode on HD channels. All I get is the bigger looking guide that was seen on non HD channels. I know there was a firmware update recently in the NYC area, but the guide hasn't returned to the old look. I have more than 1 TV, and tried rebooting all the boxes so I know it's not specific to 1 TV or box.
If you got the 1.7 IMG update, Verizon stretched the guide in preparation for a true 16:9 guide. There are no plans to return it back to a 4:3. Everyone will have to wait until the next IMG update and the true 16:9 format.
Hey thanks! Wish I could get this kind of info from the website, or god forbid a custermer service rep that actually knows what's going on//