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NBC HD 504 not working

NBC HD 504 not working

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Contributor NJmom1
Contributor
Posts: 1
Registered: ‎07-28-2019
Message 1 of 2
(266 Views)

Anyone else having this problem?  I can watch regular NBC (ch 4) and I can watch HD channels (e.g., Fox, 505), but NBC HD 504 isn't working at all.  It just bounces you back to the channel we were previously watching.

 

1 REPLY 1
Silver Contributor III Silver Contributor III
Silver Contributor III
Posts: 303
Registered: ‎12-06-2010
Message 2 of 2
(237 Views)

Last time I had a problem similar to this, it was a bad box that couldn't properly tune the correct frequency any more. Give Fios a call and have them run a check for you.

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