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Need my DVR Path reset (Bad Gateway error)

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OneOne
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Posts: 4
Registered: ‎11-16-2011

Need my DVR Path reset (Bad Gateway error)

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Title says it all, I am getting that dreaded "Bad Gateway" Error.  I have already rebooted the router and DVR boxes but it won't stop.

 

Can I get my DVR Path reset so this problem can go away for a few weeks?

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OneOne
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Posts: 4
Registered: ‎11-16-2011

Re: Need my DVR Path reset (Bad Gateway error)

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Still haven't gotten any response to this.

 

When I attempt to access my Parental Controls or DVR settings from online I get Bad Gateway or Not Responding.  From earlier threads on this subject a Verizon Tech said you need to get your DVR Mapping reset (which can only be done by Verizon).

KH-OrnEsh
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Registered: ‎03-10-2011

Re: Need my DVR Path reset (Bad Gateway error)

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Please note this is a peer-to-peer forum. 

 

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service. You can also schedule a repair. Here is the link: http://www.verizon.com/repair

You can also find tools on the Verizon Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp

BDSou812
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Posts: 17
Registered: ‎01-20-2010

Re: Need my DVR Path reset (Bad Gateway error)

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@OneOne wrote:

Title says it all, I am getting that dreaded "Bad Gateway" Error.  I have already rebooted the router and DVR boxes but it won't stop.

 

Can I get my DVR Path reset so this problem can go away for a few weeks?

 

I had the same problem and just called Verizon Tech support. They reset the DVR and path/ port mapping and I'm up and running again!! Thanks Verizon!


 

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