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Need to upgrade STB from SD to HD

Need to upgrade STB from SD to HD

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Copper Contributor Heavydpj
Copper Contributor
Posts: 6
Registered: ‎09-22-2008
Message 1 of 4
(6,129 Views)

I currently have an SD-DVR (Motorola 2708 Standard Definition DVR)

I want to upgrad to an HD-DVR

 

The website page that describes the boxes has:

- Motorola 7216 High Definition DVR

- Motorola 6416 High Definition DVR

 

However, all the "add existing equipment" page has listed is a generic

-  High Definition Set top Box

-  Home Media DVR

-  DVR

 

Does ANYONE know which is which?

- The website is useless

- The FioS Kiosks in my area are clueless

- The automated telephone information tells me I don't even have FioS in my area.

 

I'm on the verge of ripping my box out of the wall and proving it right.

3 REPLIES 3
Bronze Contributor II
Bronze Contributor II
Posts: 152
Registered: ‎08-06-2008
Message 2 of 4
(6,106 Views)

Both the 7216 and the 6416 are HD DVR's. The difference is that the 7216 is the latest version and has some enhancements for future services. The 7216 has limited deployment. Both will provide the HD DVR functionality you are looking for. The home media DVR allows you to share recorded content with other TV's in your home. Check this link:

 

   http://www22.verizon.com/content/fiostv/packages+and+prices/packages+and+prices.htm

 

Copper Contributor Heavydpj
Copper Contributor
Posts: 6
Registered: ‎09-22-2008
Message 3 of 4
(6,105 Views)
I kinda figured that.  The problem I'm having is that none of the options on the website for "add-ons" specify an HD-DVR.  I have HD, SD-DVR, and Media.  Does the "HD" option automatically come with a DVR (i.e. the 7216/6416)?  Is it the "Media Center?"  Their descriptions really suck in this regard.
Copper Contributor Heavydpj
Copper Contributor
Posts: 6
Registered: ‎09-22-2008
Message 4 of 4
(6,039 Views)

ah-HA!!!!

 

Just got off the phone with a representative (888) 553-1555.

 

The plain ol' "DVR" is an SD/HD DVR.

 

For anyone following this, if you want an HD-DVR, just pick "DVR."

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