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Netflix channel is black.

Netflix channel is black.

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Contributor
Contributor
Posts: 1
Registered: ‎12-09-2017

Netflix channel is black.

Message 1 of 4
(2,756 Views)

Can't access Netflix from TV. Clicking Netflix button brings you to a black screen. Trying channel 838 also brings you to the same black screen??

3 REPLIES 3
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,791
Registered: ‎11-04-2008

Re: Netflix channel is black.

Message 2 of 4
(2,738 Views)

Have you tried rebooting your box?


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Contributor
Contributor
Posts: 1
Registered: ‎01-04-2020

Re: Netflix channel is black.

Message 3 of 4
(462 Views)

Yes, but I have to reboot the box every time I want to watch Netflix.

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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 611
Registered: ‎12-06-2010

Re: Netflix channel is black.

Message 4 of 4
(450 Views)

Try going into the settings menu, go to info, scroll around and you'll find a reset Netflix option. Try that, then reboot box once.

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