Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Netflix not loading

Reply
DlclN
Contributor
Contributor
Posts: 4
Registered: ‎11-26-2017

Re: Netflix not loading

Message 11 of 28
(2,355 Views)

Me too I know it is a fios block

i have had this problem since day one fios one

 

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,978
Registered: ‎11-04-2008

Re: Netflix not loading

Message 12 of 28
(2,353 Views)

Why would FiOS go to the trouble to allow the STB to have dedicated Netflix access only to block it?

What issue are you having?

Does channel not come up at all, can't sign in?

Have you tried contacting support?

1800Verizon or twitter @verizonsupport

 


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
DBS1
Contributor
Contributor
Posts: 1
Registered: ‎03-07-2020

Re: Netflix not loading

Message 13 of 28
(2,227 Views)

This fixed the problem!  Easy and worked the first try. Thanks for posting 

clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,597
Registered: ‎12-06-2010

Re: Netflix not loading

Message 14 of 28
(2,175 Views)

@DBS1 wrote:

This fixed the problem!  Easy and worked the first try. Thanks for posting 


What did you do to fix the problem?

Thanks.

Rnadyb
Contributor
Contributor
Posts: 1
Registered: ‎03-16-2020

Re: Netflix not loading

Message 15 of 28
(2,066 Views)

What was the fix? Encountered issue for the first time today.

clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,597
Registered: ‎12-06-2010

Re: Netflix not loading

Message 16 of 28
(2,050 Views)

I believe: Menu>Settings >System Information, scroll to page two and reset the Netflix app. Exit out and restart the box.

Kepone23
Contributor
Contributor
Posts: 1
Registered: ‎03-03-2018

Re: Netflix not loading

Message 17 of 28
(1,991 Views)

This worked like charm. Thanks!

Rcgus
Copper Contributor
Copper Contributor
Posts: 19
Registered: ‎12-04-2008

Re: Netflix not loading

Message 18 of 28
(1,887 Views)

Stops at 24% everytime.  Reset doesnt work.  Very frustrating 

clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,597
Registered: ‎12-06-2010

Re: Netflix not loading

Message 19 of 28
(1,876 Views)

Try going to settings >customer support >top support tools>fix Fios TV issues and let it run. Then try the Netflix reset.

Rcgus
Copper Contributor
Copper Contributor
Posts: 19
Registered: ‎12-04-2008

Re: Netflix not loading

Message 20 of 28
(1,833 Views)

Muddling around in the support settings I hit "reboot device".  That seemed to work.  However, this issue has happened on 3 of my six boxes ever since I upgraded to FiosOne.  I have unplugged a box in the past to fix issue and it seems to be reoccurring.  I'm hoping for a more permanent fix.  I'll see what happens.  Thanks for advice 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title