Have a phone you love? Get up to $500 when you switch and bring your phone.
Up to $500 via Verizon e-gift card (sent w/in 8 wks). Port-in & activation of 4G LTE/5G phone on select Unlimited plans req’d. Line must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details.
So after 1st receiving the wrong box at installation, driving an hour to get the right box, that box shutting off and resetting all the time, having a "NEW" box sent straight from their warehouse according to the rep....I received the "new " box today and it is far from new. It is cracked on the front, scratched, and now I am on hold once again, for maybe the 8th time in a month and probably spending another hour on hold for my friday night waiting for a rep to make me all kinds of promises, only to be told to call back later for some type of credit that they can never seem to give me while I have been on the phone with them already. I have never in my life received such bad service and spent so much time on the phone trying to resolve issues on NEW service. Definitely not the experience I was expecting when I switched from Time Warner after being a 15 year customer and being told my bill would be $125 and it's actually $154. I feel scammed.