I have a HD set top box connected to a standard TV. I can not access the full menu guide. When I press the Menu button the half menu shows. Does anyone know how I can get back the full menu guide? I had it before. Thanks.
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Sounds like your Preferred Guide setting has been changed. Follow either of these two pathways to change it back:
Menu > Settings > Television > Preferred Guide > Full Guide > OK > Exit
Menu > TV Listings > Settings > Preferred Guide > Full Guide > OK > Exit
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Thanks for your reply.
I contacted Verizon and they reset the set-top box.
Thanks for getting back to me. I'm glad that you were able to find a resolution to your issue. And I'm happy that you found the information I provided helpful.