New On Screen Guide Problem
Z-Man804
Newbie

When they rolled out the new on screen guide format a couple of months ago, I got this great new guide on my basic HD set top box which displays 2-1/2 hours of programming for 7 channels.

The DVR setup boxes however displays terribly. It will only display in 4:3 format, and only provides 90 minutes of programming for 6 channels.

I spoke with tech support who advised it was a firmware problem and that I would have to wait until Verizon upgrades their firmware again.

Anyone else have this problem or solution?

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Re: New On Screen Guide Problem
PJL
Master - Level 3

What model is your DVR STB?  If it's not a 7xxx series box, it won't support the HD 16x9 guide.

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