Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

New STB activation errors

Reply
Scubasj7
Contributor
Contributor
Posts: 1
Registered: ‎01-10-2010

New STB activation errors

Message 1 of 2
(3,539 Views)

When I installed my new STB and activate it I receive a message on the box the flashes "Hunt FR1, Hunt FR2, Hunt FR3... EBO6"  

I set up the box on Thursday and have left it there over the weekend hoping that it would update and go away how ever it continues to cycle through.

 

 I thought that there may be a problem with the co axle cable or the jack so I changed the cable and plugged it into another jack and the issue still continues.  

 

Please advise if you have any incite on this issue.

 

Thanks

1 REPLY 1
spacedebris
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: New STB activation errors

Message 2 of 2
(3,537 Views)

Hunt means that the stb is not getting any incomming signal

 

 

Things to check.

 

1. make sure that the incomming cable is connected to "RF in" or "fios tv in"

2. make sure that the line is actually connected to verizon service

3. make sure you are using RG6 cable and not the RG59 cable, and that there are no non verizon splitters on the line.

 

 

Now if all the above check out. Then the next thing to do is take that box to one of your other tv's that already work, and connect it using those cables. If it works, then the problem is on the line in the other location. If it doesnt work then the problem is the stb itself and you will want to swap it out.




====================================================================================

Error exists between keyboard and chair.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.