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New STB getting error message

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socalguy
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Contributor
Posts: 1
Registered: ‎09-13-2012

New STB getting error message

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I received my new STB, and did the elf activation, how ever when I turn on the box I get an error code of MoCA ?? Does anyone know what this means ?

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Gold Contributor VII
Posts: 2,323
Registered: ‎08-05-2008

Re: New STB getting error message

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MoCA is the way that Verizon sends data (guide, widgets) and VOD to the box.  It is an IP protocol over coax.  Sounds like your box is not getting back to your router. 

 

See THIS LINK.

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