For some reason I am unable to see the guide or program info. Also, the box seems to reboot every 15 minutes or so and flashes a red light on the STB. PLEASE HELP!
Could be bad box I would try manual rest un plug box wait app. A minute before plugging in again after live tv reappears wait a couple of minutss try & access menu guides etc.
I had the same issue. After resetting the box a number of times via In-Home-Agent and doing a manual reset as suggested, I finally got the guide and other remote functions working.
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