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New Service. Unable to locate Activation Code for set top box

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AdamMichaelJr
Contributor
Contributor
Posts: 1
Registered: ‎12-18-2019

New Service. Unable to locate Activation Code for set top box

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(1,150 Views)

I have activated my phone service and internet. However I can't find any activation code for my set top box and it's asking me during the set up process for it. Any options?

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clem53
MVP MVP
MVP
Posts: 1,643
Registered: ‎12-06-2010

Re: New Service. Unable to locate Activation Code for set top box

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(1,136 Views)

Call or text Verizon tech support to get the activation code.

APB
Contributor
Contributor
Posts: 1
Registered: ‎07-01-2020

Re: New Service. Unable to locate Activation Code for set top box

Message 3 of 3
(852 Views)

And I have been on Hold for 62 minutes and counting.  Why not have a portal where one can enter tye set top serial number and obtain the activation code?  

Anthony B.

Colts Neck New Jersey

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