New quantum subscriber
soxfann18
Newbie

I'm a new quantum subscriber and I've activated my media dvr box.  I have a secondary stb and for some reason it doesn't show any shows that I have recorded, therefore I can't watch anything I've recorded in this room.  Any help would be great.

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Re: New quantum subscriber
RDJim
Contributor - Level 1

I"m not at my TV so I'm just guessing at the names, but there is an option under Settings to "locate DVR/Stb" or something like that.  I suspect you need to have the boxes on.  I'd try it from both TVs.  I had no such issue when I started this service so I'm not  sure that's a fix but it's worth a try if you get no other help.

Then there's always  the "unplug and plug in" the boxes trick but I'll assume you've tried that?

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