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No 5.1 Sound with Arris VMS1100 & HK AVR 3600
furby0761
Newbie
‎11-01-2017 04:44 PM

I have the Arris device connected to the Harman Kardan AVR via HDMI cable. The HK unit is connected to 5.1 speaker system

Going to a HBO tv show with dolby sound (Terminator salvation) the receiver shows only 2 channel sound.

When using playstation 4 (connected to the AVR via HDMI as well), 5.1 works fine.

ANyone able to help?

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Re: No 5.1 Sound with Arris VMS1100 & HK AVR 3600
thefuman
Newbie
‎12-18-2017 11:59 AM

I’m am having the sesame issue.  Can’t get 5.1 Dolby out of Fios VMS1100.  Tried changing the audio out setting in the “hidden menu” and that didn’t help.  Hoping to find a resolution.

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Re: No 5.1 Sound with Arris VMS1100 & HK AVR 3600
tns2
Community Leader
Community Leader
‎12-19-2017 01:17 PM

Not all channels provide 5.1 sound.  I've never had trouble with getting such sound from the VMS1100 while with Verizon or now with Frontier.

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