Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

No Customer Service

Reply
MMURRAY
Contributor
Contributor
Posts: 1
Registered: ‎03-05-2018

No Customer Service

Message 1 of 2
(620 Views)

I have spent a total of 3 hours today waiting on the phone for a human to tell me how to get my cable/internet back after this storm. After a predicted hold time of four minutes. What is happening at Verizon? Were they just not ready for this storm? Can't reach them via their online chat either. They've had 4 days to check the lines, did they not because no one was complaining that their cable was out because there was no electricity? I live in Easton, MA. Verizon is going to lose a lot of business there, methinks.

1 REPLY 1
GaryDM
Moderator Moderator
Moderator
Posts: 2,092
Registered: ‎07-06-2016

Re: No Customer Service

Message 2 of 2
(613 Views)
This issue has been escalated to a Verizon agent.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.