No Data Connectivity on STB?

[#1]

As a reference here is my info

QIP 7100-P1

Release  1.10

Build 22.28

Data Obj.Ver. 32.28

VHO ID  3307

Have all Guide Info working.

[#2]

Yes, I did test it without changing anything because at first I thought it was my router causing the issue, so I factory reset for the first time and tested.

The box was the third replacement sent by Verizon.

After I pressed the Info button on the systems information page, a window pops up with title "Widget" and saying there's no data connectivity and etc.

[#3]

So I went back and looked at your router configs.

I see on one screen it says IP address distribution disabled.

Do you have internet access? Do you have another router doing dhcp?

Or are you using static IPS?

Try turning IP distribution on as stbs need an IP via dhcp to work.

[#4]

In the "Network (Home/Office)" DHCP is already set up, which is the main one. When I checked Ethernet/Coax and Wireless Access Point, both have disabled IP distribution.

STB already has an IP.

[#5]

BOTH my STB and STB DVR are working OK with all features of the Program Guide

Here are some screens that I believe lead me to conclude that your QIP 7100 P1 needs to be the culprit of your problem

[#6]

Part 2

[#7]

Part 3

[#8]

Here are my screenshots corresponding with what you posted.

Can it really be my STB? This is my third HD STB and I tried out my standard STB too, same issue.

[#9]

Noticed a couple of places where our settings are different

DK if this might be causing the prob.

Network(Home/Office) Properties

Start IP address:  Yours 192.168.1.4    Mine 192.168.1.2

Connection Properties>Ethernet/Coax Properties

Your Ports 2,3,4   Disconnected

My    Ports 1,4       Disconnected

My Ports 2,3  1000 Mbps   port 5 200 Mbps   all Full Duplex

[#10]

None of these should make a difference.

Ports are reporting that you have something connected via Ethernet and poster doesn't.