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No HDMI input for HD-TV; component video doesn't give picture

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bjmarg
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Contributor
Posts: 2
Registered: ‎07-08-2009

No HDMI input for HD-TV; component video doesn't give picture

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I just swapped an HD DVR STB, which was connected via component video, for an HD STB.  There is no HDMI input on my HD ready TV, so I connected the STB to the TV via the same cables as the tech did when he came out (i.e., I used the component video and component audio connections).  I get sound, but no video.  

 

I tried the other connections: S-video gives me a black and white picture,

 

and the standard coax cable gives me regular video + audio.

 

I would prefer to use the component video, though.  Is this a widespread problem?  Is there a solution?

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spacedebris
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: No HDMI input for HD-TV; component video doesn't give picture

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(6,114 Views)
I'd connect it using the component cables, and then contact tech support and see if they can do a factory reset on the STB. If that fails, they will likely replace it.



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Keyboards
Gold Contributor VII
Gold Contributor VII
Posts: 2,323
Registered: ‎08-05-2008

Re: No HDMI input for HD-TV; component video doesn't give picture

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(6,119 Views)

Sounds like a bad STB.  S-Video should give you 480i in normal color and 4:3 aspect ratio - not B&W.  Also the component (RED/GREEN/BLUE RCA jacks) should give full HD resolution output just like your DVR. 

 

Other possibility is that the STB is set to a resolution your TV can't handle so no picture on the component hookup (doesn't explain the S-Video anomally since it is only capable of outputing at 480i).

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
bjmarg
Contributor
Contributor
Posts: 2
Registered: ‎07-08-2009

Re: No HDMI input for HD-TV; component video doesn't give picture

Message 3 of 4
(6,114 Views)
Should I try a reset first?  And if that doesn't work, then request a replacement STB?
spacedebris
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: No HDMI input for HD-TV; component video doesn't give picture

Message 4 of 4
(6,115 Views)
I'd connect it using the component cables, and then contact tech support and see if they can do a factory reset on the STB. If that fails, they will likely replace it.



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Error exists between keyboard and chair.

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