Is Fios TV out in NE Phila (Foxchase)? Fios kept rebooting after storm last night (8/5) and now today it went off and all the suggested things online I did don't work. Forget about a live phone agent!
Sorry to hear about the TV problems you are having. Are you still having troubles? We can troubleshoot issues here, or check out our self help tools at http://www22.verizon.com/support/residential/homepage.htm . Please reply back here if you still need assistance.
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