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No batter backup, power interruption and then no TV picture

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ClaireO
Contributor
Contributor
Posts: 1
Registered: ‎10-31-2017

No batter backup, power interruption and then no TV picture

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I unplugged my battery backup unit a while back and haven't replaced it yet.  I had a power outage last week and that evening could not get a picture on my TV:  just snow and static.  The two may be unrelated but I am guessing not.  Can anyone help me debug?  Thanks.

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,966
Registered: ‎11-04-2008

Re: No batter backup, power interruption and then no TV picture

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(374 Views)

Have you checked status lights on your ONT?

I had a similar occurence.

ONT failed after power outage (and I had battery backup).

Verizon had to come out to replace.


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