No data connectivity on HD or SD boxes.

[bozey45]

Went through the process of resetting the router and the set top boxes to no avail; no program info or OnDemand. At first lost the data connectivity on both SD boxes last week with the HD box working normally; then early this morning the HD box lost data connectivity; resetting the box did not sure it.

[bozey45 · Accepted solution]

Matter resolved by Verizon tech; defective splitter.

[robinson0914]

Which splitter? Was it the outside one or the inside one?