No initial download screen
pmandclc
Enthusiast - Level 2

I wasn't getting a picture on my tv, so I rebooted my set top box.  When it turned back on, it went directly to the tv without going through the initial download process.   I'm able to change channels but if I press "info" I get that white parental control screen.  None of the other buttons on the remote work.  Any ideas on how to fix this?  Thanks.

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Re: No initial download screen
PJL
Master - Level 3

If you haven't already, you might try rebooting the box again:  unplug it, wait 30 seconds, then plug it in.

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