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No initial download screen
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I wasn't getting a picture on my tv, so I rebooted my set top box. When it turned back on, it went directly to the tv without going through the initial download process. I'm able to change channels but if I press "info" I get that white parental control screen. None of the other buttons on the remote work. Any ideas on how to fix this? Thanks.
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Re: No initial download screen
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If you haven't already, you might try rebooting the box again: unplug it, wait 30 seconds, then plug it in.