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No more time on STB...Just last channel #.

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skiptriv
Contributor
Contributor
Posts: 1
Registered: ‎11-12-2008

No more time on STB...Just last channel #.

Message 1 of 3
(3,472 Views)

I've lost the time on the set top boxes. It returns in the morning, but as soon as the TV is used, that's it for the day. Only the last channel viewed is displayed.

 

Also... am now getting a " Not Subscribed" message on FX-HD 553.

 

Also... Why am I still on hold with Cust. Serv.??  47 minutes and counting... but they are happy I called and appreciate my patients.

2 REPLIES 2
cjacobs001
Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008

Re: No more time on STB...Just last channel #.

Message 2 of 3
(3,453 Views)
The "time" issue is a setting on the set top box that you can control using your verizon remote control. 
cjacobs001
uncorrdinated
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎11-03-2008

Re: No more time on STB...Just last channel #.

Message 3 of 3
(3,436 Views)
I have the same problem and it started a couple of weeks ago.  It doesn't change the display on the front of the set-top box even if I change the settings in the IMG.  I have reset the box and that didn't  help either.
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