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No picture, only sound on ESPN channel 570
Chris_J
Newbie
‎09-07-2018 04:21 PM

I have lost the picture (but still have sound) on ch 570 ESPN on all three STBs/TVs.

I've run the diagnostic tool multiple times and have performed a hard reset of the STB multiple times. Nothing has helped.

Is anyone else having this problem? Any idea how to fix this?

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Re: No picture, only sound on ESPN channel 570
Edg1
Community Leader
Community Leader
‎09-07-2018 04:50 PM

Just ESPN or other channels?

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Re: No picture, only sound on ESPN channel 570
Chris_J
Newbie
‎09-07-2018 05:33 PM

Just ESPN ch 570. All other channels are fine.

After speaking with a Fios technician I have been told that there is an outage on that channel affecting my region, i.e. it’s a problem between ESPN and Verizon.

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Re: No picture, only sound on ESPN channel 570
Edg1
Community Leader
Community Leader
‎09-07-2018 05:44 PM

Oh sorry. Hopefully get resolved for you soon. 

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