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No picture, only sound on ESPN channel 570

No picture, only sound on ESPN channel 570

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Contributor Chris_J
Contributor
Posts: 2
Registered: ‎09-07-2018
Message 1 of 4
(852 Views)

I have lost the picture (but still have sound) on ch 570 ESPN on all three STBs/TVs.

I've run the diagnostic tool multiple times and have performed a hard reset of the STB multiple times. Nothing has helped.

 

Is anyone else having this problem? Any idea how to fix this?

3 REPLIES 3
MVP Edg1 MVP
MVP
Posts: 1,110
Registered: ‎06-24-2018
Message 2 of 4
(840 Views)

Just ESPN or other channels?

Contributor Chris_J
Contributor
Posts: 2
Registered: ‎09-07-2018
Message 3 of 4
(827 Views)

Just ESPN ch 570. All other channels are fine.

 

After speaking with a Fios technician I have been told that there is an outage on that channel affecting my region, i.e. it’s a problem between ESPN and Verizon.

MVP Edg1 MVP
MVP
Posts: 1,110
Registered: ‎06-24-2018
Message 4 of 4
(821 Views)

Oh sorry. Hopefully get resolved for you soon. 

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