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No sound from any channel

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NoSound
Contributor
Contributor
Posts: 1
Registered: ‎11-04-2016

No sound from any channel

Message 1 of 4
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No sound from any channel. Checked tv sound and it worked fine with a dvd. Checked fios volume via settings and that is set at max volume. What can I do?? 

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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: No sound from any channel

Message 2 of 4
(7,309 Views)

obviously check your cables.  You didn't identify what type you were using.  HDMI? RCA? etc.

 

Check your audio settings both in the reqular menus and hidden menus to see if you have something restricted, and to try PCM vs Dolby Digital.

 

Do you have more than one STB?  if so switch which one you are using to see if its a bad box.

 

Worse come to worse, contact Verizon Support.  You may need a new box.

Ewaz2002
Contributor
Contributor
Posts: 1
Registered: ‎07-07-2020

Re: No sound from any channel

Message 3 of 4
(1,559 Views)

I had same problem just rebooted the box by unplugging and plugging back in

GaryDM
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Moderator
Posts: 2,173
Registered: ‎07-06-2016

Re: No sound from any channel

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In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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