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No sound on YouTube fios tv one

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SweetDee
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Contributor
Posts: 1
Registered: ‎09-13-2019

No sound on YouTube fios tv one

Message 1 of 6
(2,033 Views)

As my subject states, I have no sound on my YouTube widget.  Everything else works perfectly. It’s only on one of my three TVs where I am having this problem. 

5 REPLIES 5
clem53
Gold Contributor IV Gold Contributor IV
Gold Contributor IV
Posts: 1,653
Registered: ‎12-06-2010

Re: No sound on YouTube fios tv one

Message 2 of 6
(1,957 Views)

Are you talking about the YouTube channel on the 4100 box or an app on your tv?

searcherjv
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Posts: 1
Registered: ‎05-23-2020

Re: No sound on YouTube fios tv one

Message 3 of 6
(1,020 Views)

I'm having the same problem with the YouTube widget on the Fios box. Verizon support says they fixed it but didn't.

clem53
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Gold Contributor IV
Posts: 1,653
Registered: ‎12-06-2010

Re: No sound on YouTube fios tv one

Message 4 of 6
(1,003 Views)

@searcherjv wrote:

I'm having the same problem with the YouTube widget on the Fios box. Verizon support says they fixed it but didn't.


Check the audio settings and make sure you choose Pass-Through. That may help.

Sehlaara
Contributor
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Posts: 1
Registered: ‎09-08-2020

Re: No sound on YouTube fios tv one

Message 5 of 6
(583 Views)

Go to the settings, then go to audio. From there, there should be a "Fios TV One Volume" option. Turn it all the way up. That solved my issue.

clem53
Gold Contributor IV Gold Contributor IV
Gold Contributor IV
Posts: 1,653
Registered: ‎12-06-2010

Re: No sound on YouTube fios tv one

Message 6 of 6
(578 Views)

@Sehlaara wrote:

Go to the settings, then go to audio. From there, there should be a "Fios TV One Volume" option. Turn it all the way up. That solved my issue.


Unless you need to control volume with the Fios box, you should set that to fixed.

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