Customers With Disabilities
quick menu

Noisy HD DVR

Noisy HD DVR

SOLVED
Reply
fmoon
Contributor
Message 1 of 3
(1,748 Views)

On 10/02/2012 I received a new HD DVR (QIP7232P2) and installed it and it has been working fine. In the last week and a half the cooling fan in the back of the unit has become very loud. As this unit is in a bedroom it is very annoying when trying to sleep. I am worried that the unit will fail if the fan stops working and the unit overheats. Is this a valid reason to request a replacement unit? Any info will be appreciated.

 

Thank you,

Frank

 

2 REPLIES
Platinum Contributor I
Message 2 of 3
(1,724 Views)

If it's abnormally loud, then it's likely going to fail, which means your hard drive will fail.

 

So imo yes, you would want to get that addressed.  Sometimes it's just dust that is collecting and some compressed air can fix that, but if not, then get it replaced.   try checking with chat support at the bottom of this page by clicking where it says contact us. 

fmoon
Contributor
Message 3 of 3
(1,717 Views)

Thank you for the reply. As the unit is so new I don't think it is a dust problem. I think I will call support and see if they will replace the unit.

 

Thanks again,

Frank

My Rewards+
Start earning points Enrolling in My Rewards+ is quick, free and easy

Refer A Friend
Refer friends to the Verizon Fios Family, and earn 10,000 My Rewards+ points
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services
  • Apps

Support

Watch Fios