ON-SCREEN MESSAGE BOX INTRUDING ON MY TV WATCHING EXPERIENCE

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Contributor
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Posts: 2
Registered: ‎11-26-2013

ON-SCREEN MESSAGE BOX INTRUDING ON MY TV WATCHING EXPERIENCE

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   OK, so tonight for the first time the marketing from Verizon FIOS has REALLY gone too far.   In the middle of my TV viewing, a "box" pops up (at about the 1 o'clock position on the screen) trying to sell me the new "FIOS Quantum" service, and the box will not go away.  The really aggravating thing is..........................I already have Quantum service.   When I followed the instructions on the screen for how to order, the box went away, only to return a few seconds later.   I tried repeatedly to get rid of it, but it was always back a few seconds later.   WHEN I AM WATCHING TV THAT I AM PAYING GOOD MONEY FOR, I DON'T THINK I SHOULD HAVE TO PUT UP WITH MARKETING MESSAGES BEING DISPLAYED ON THE SCREEN!   It's bad enough that I'm forced to look at a sales pitch every time I turn on the TV.   At least that is easily cancelled by hitting the "exit" button, and then regular TV viewing can begin.   The "pop-ups" in the middle of the show have got to go........NOW.   How about it, people, am I right or what?    It's like getting a telemarketing call in the middle of watching your favorite TV show...................only worse!    At least the telemarketer you can hang up on.

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Silver Contributor IV
Silver Contributor IV
Posts: 526
Registered: ‎06-24-2010

Re: ON-SCREEN MESSAGE BOX INTRUDING ON MY TV WATCHING EXPERIENCE

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Menu -- Settings -- PopUp Alerts -- Never show me again

 

AND

 

Menu -- Settings -- Promotions -- Disable

 

That'll solve your problem. Good luck. 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008

Re: ON-SCREEN MESSAGE BOX INTRUDING ON MY TV WATCHING EXPERIENCE

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@sangs wrote:

Menu -- Settings -- PopUp Alerts -- Never show me again

 

AND

 

Menu -- Settings -- Promotions -- Disable

 

That'll solve your problem. Good luck. 


A new level of the IMG, 1.9.5, is being rolled out across the country, so when you get the new level the locations of the settings mentioned above have changed:

 

Menu ==> Settings ==> Notifications ==> then PopUp Alerts, Recommendations, and Promotions

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.5
Keller, TX 76248 (VHO 1)

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