On Demand issue

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎02-26-2017

On Demand issue

Message 1 of 3
(700 Views)

Problem unable to access the free on demand for the channels in my package.  Get message must subscribe although I am already subscribed with my package.  Check numerous network on my package and all have the same issues.  Rebooted the stb and still the same.  I don't see any info regarding an outage.  Anyone with similar issue?  How did you fix the issue?  Tried the settop diagnosis.  First time we have had this issue.  My son is going bonkers, can't see his Cartoon Network program.

2 REPLIES 2
Highlighted
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎12-21-2011

Re: On Demand issue

Message 2 of 3
(587 Views)

The new on demand system is unusable. Many users have complained. The only way for we customers to get this awful stuff fixed is to simply refuse to use On demand, espcially to purchase anything, unti;l verizon comes to its senses and makes this feature usable on TV sets again.

 

Verizon will only ever listen when it hurts their revenue stream.

Highlighted
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,417
Registered: ‎05-16-2009

Re: On Demand issue

Message 3 of 3
(561 Views)

Have you seen this ?

https://www.verizon.com/support/residential/tv/fiostv/guide/video+on+demand/video+on+demand.htm


If you are the original poster (OP) and your issue is solved, please remember to let all of us know and click the "Accept as Solution" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

 

 

Tom
QIP 7100 1,YAMAHA ATS 1080,QIP 7216 P2, iPad 2 WiFi,iPhone SE
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.